GoBack 3.1
README.TXT
September 2001

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I M P O R T A N T   U P D A T E S   A N D   N O T I C E S
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All users of GoBack should read the following before installation.
  
Before installation and during the course of using the 
computer on which GoBack is installed, it may be necessary
to understand and apply information from this document.  

GoBack adds an underlying safety net to the use of your 
computer. However, it is not a replacement for backups. 
In many situations, GoBack will be able to restore your 
entire computer or a specific file that would otherwise be 
lost. However, this ability should not be assumed. GoBack's 
restorative ability is a function of, among other things, the 
intensity of disk usage and the amount of disk space allocated 
for tracking. 

A tutorial about the unique features and abilities of GoBack
can be launched from the GoBack Main Menu.

The GoBack movie is only available in the English language. 
It is located on the product CD in USA\GoBack Preview.exe or 
the Roxio web site (www.roxio.com).

GoBack can only be correctly uninstalled using Add/Remove Programs.
To do so, click Start, Settings, then Control Panel. Do NOT allow 
any third party utilities to monitor the uninstall process or it 
will not complete successfully.

The following are important issues relating to the use
of GoBack.


- Before installation

  Before installing any major application, including GoBack,
  you should backup your entire system. 


- Drive support / device drivers

  GoBack can protect all drives that are recognized by the
  BIOS. If your drive is not recognized during the
  initial BIOS hardware identification phase of the boot or
  requires special device drivers, you will not be able to use
  GoBack with that drive. GoBack does not protect removable
  media, like floppy, Zip, etc.

  Dynamic Disk Overlays (DDOs) are supported for most major
  brands under Windows 95/98/Me. They are not supported nor 
  recommended for GoBack installations under Windows NT/2000/XP. 
  Examples include Ontrack's Disk Manager and StorageSoft's 
  EZ-Drive.


- Operating system compatibility and upgrading

  GoBack is compatible with all versions of Microsoft
  Windows 95, Windows 98, Windows Me (Millennium
  Edition), Windows NT 4.0, Windows 2000 and Windows XP. 
  GoBack is not compatible with other operating systems.

  GoBack is not compatible with some advanced features
  of Windows NT/2000/XP usually associated with servers.
  Examples include multiple processors, volume sets, dynamic 
  disks, and striping.

  When upgrading or changing operating systems, GoBack 
  should first be uninstalled using the Add/Remove Programs
  option in the Windows Control Panel. Then the new operating
  system should be installed/upgraded.  A version of GoBack 
  that supports the new operating system should then be 
  obtained and installed.


- Dual booting

  Dual booting is only supported for the following configuration:

       - Only two operating systems are being installed and one 
         is Windows 9x/Me and the other is Windows NT 4.0/2000/XP.  
       - The Microsoft supplied boot manager is the only 
         boot manager. 
       - GoBack must be installed once for each operating system, 
         disabling (not uninstalling) GoBack between installs. 

  For the GoBack Electronic Software Download (ESD) you will 
  need to download the ESD product from within each operating 
  system for the installation to complete successfully. 

  For complete information on installing GoBack on a dual-boot 
  system, please visit our knowledgebase at www.goback.com.


- Windows System Restore in Windows Me and Windows XP

  GoBack is compatible with the Windows System Restore
  feature in Windows Me and Windows XP. On a Windows Me
  system when GoBack is installed a GoBack message will be
  displayed informing you that it will disable System
  Restore and make itself the default restore program. 
  You can re-enable System Restore if you wish. On a Windows
  XP system when GoBack is installed, System Restore will NOT
  be disabled.


- Using disk compression utilities

  Disk-level compressed drives are not supported by GoBack.
  (such as DriveSpace, DoubleSpace, etc.). However, GoBack is 
  fully compatible with file-level compression, such as that 
  provided by PKZIP, WINZIP, and ARJ. GoBack is also compatible
  with the compression built into Window NT/2000/XP.


- Obtaining optimal technical support

  In some situations, to aid technical support, they 
  may ask you to boot from a floppy diskette.
  It is suggested that you create a bootable 
  floppy disk and copy the file gb_prog.exe to it. If there
  is not enough available space on your boot floppy,
  the gb_prog.exe file can be copied onto a separate 
  floppy disk. This file is located by default in 
  c:\program files\roxio\goback.


Other recommended reading is found by selecting Help from
within any of the GoBack applications or in the User's Guide.
There are many useful articles in our support knowledgebase 
online at http://www.goback.com.


